#1 for Quality

The Square Mile guarantees satisfaction. Each year we train more than 2000 business professionals and every step of our process is focused on delivering the highest quality training possible. Our own satisfaction surveys consistently return a score of between 8.2 and 8.5 across more than 5500 participants. Our external, independent CEDEO surveys have returned scores of between 99.1 and 99.7 for the last 14 years in a row.

Independent since 2002 

The Square Mile was founded in 2002 by Richard Brame, who saw a need for a professional, pure-play in-company language provider in the Netherlands. Richard is still director and the company provides stability and growth in a market where many of the established names have experienced financial difficulties in recent years.  

Richard’s philosophy? Recruit the best people, value them and let them do their work.

140 training locations (and counting)

The Square Mile provides in-company language training throughout the Netherlands. In the last 2 years alone we have trained at more than 140 sites in and around Amsterdam, Breda, Den Bosch, Den Haag, Eindhoven, Groningen,  Rotterdam, Tilburg Utrecht and Zwolle.  Whether for 1 person or 300, we are happy to provide training at your location, saving time, increasing convenience and offering more opportunity for hands-on training.

11 specialist client managers to advise the best approach

Our core team of specialists are ready to answer all your questions, understand your business needs and recommend the best possible solution taking account of your specific situation. Your single point of contact for your language training needs, our specialists hand-pick the best trainers for your profile, organise and manage the project and monitor the quality of the ongoing programme. Satisfaction guaranteed.

Language courses from 1 to 300 participants

The Square Mile project-manages in-company language courses large and small. We establish clear working guidelines with you and then manage the project from start to finish, informing and advising you where appropriate. Efficient, effective and hassle free. If you are looking for an individual, in-company English language course or a Spanish course for your entire team, we can help. Satisfaction guaranteed and at an all-inclusive price that is surprisingly attractive.

Your score of 8,5 is work in progress

We ask our participants to evaluate every course twice, allowing us to incorporate your feedback into the programme. Our systems collate these evaluations to provide us with ongoing information per client on the most effective trainers, methods, logistical set-up and much more. Over the years, more than 8000 participants have provided us with detailed information, allowing us to focus on improving our quality language training where and when required.

The result? An average of 8,5 on a total satisfaction score based on 8000 results. Satisfaction guaranteed!

99,3% customer satisfaction

When selecting a language training company, quality is always high up the list of criteria. But how do you define quality? Easy – just ask our customers.

The Square Mile does everything possible to guarantee satisfaction. Every 2 years we ask CEDEO to audit our services independently to confirm what you think. The results? A rating consistently above 99% for the last 14 years. We’re still working on the last 1%! If you’d like to find out more, please download here the research report.

23.298 participants of tailor-made language training

The Square Mile was established in 2002. Since then, more than 23.298 participants have succesfully followed in-company programmes with us. Why so many? Because we listen carefully to your needs as a client, advise the best possible approach within your constraints and deliver tailor-made training that improves your employees’ employability. No fuss, no hastle for you, just satisfaction guaranteed.

150 language training clients in the last 2 years

The Square Mile services clients across all sectors of the Dutch economy, making us a sustainable, stable business and allowing us to build experience in your sector. More than 80% of our language training turnover is from repeat clients, most of whom have been with us for more than 4 years. 

Are you looking for a language training partner for not just today, but tomorrow and next year? Reap the benefits of a working relationship with The Square Mile and watch your employees’ language skills grow.

110 hand-picked language trainers

A language training programme from The Square Mile is a joint venture between you and your language trainer. They get to know your working environment and combine their training skills with your professional experience to create the perfect programme.

Each language trainer  is hand-picked, taking your needs, participant profiles and sector into account. The trainers working with your business exchange information and ideas, ensuring that the knowledge we build is recyled to your benefit. All our trainers are multi-lingual professional trainers and many combine this with a business background.